HSNi is an interactive corporate multi-channel retailer offering customers innovative and differentiated experiences through various platforms including television, online, mobile, catalogs and in retail and outlet stores through the eight brands of its two operating segments, Home Shopping Network and Cornerstone. HSNi engaged CMCG to designed and developed the overarching corporate Crisis Management Plan.
“CMCG’s planning process enabled HSNi to engage strategic corporate resources and create a Crisis Management Plan reflective of our brand.”
Susi Rinaman, Assurance and Risk Advisory, HSNi